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  1. Hines Member Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

About all.health

  • How Do I Get in Touch with Tech Support?
  • Will I Be Able To Contact My Care Team At All Times?
  • How Do I Contact all.health Tech Support With A Non-Medical Question?
  • What If I Have Medical Questions?
  • How Do Other Technologies Affect The Performance Of all.health Hardware And Software?
  • Will Magnetic Fields (Such As An Mri Machine) Affect The Performance Of all.health Hardware And Software?

Data And Consents

  • Do I Need To Consent To all.health’s Privacy Policy And Terms Of Service?
  • Do You Share My Data With Anyone?
  • What Do You Do With My Data?
  • How Do I Delete My Data?
  • Do You Sell My Data?

all.health App

  • Reinstall Your all.health App On Android
  • Reinstall Your all.health App On iPhone
  • Pairing Your Band01
  • Is My App And Band Easy To Setup?
  • Do I Have To Log My Meals, Weight, Or Medications In The all.health App?
  • How Do I Update My all.health App / Turn On Automatic Updates On iOS?
See all 9 articles

Band01

  • My band Shows Connected In The all.health App But No Data Is Syncing
  • Can I Change The Band Material Or Color?
  • Why Doesn’t The all.health Band01 Have A Watch Face?
  • If My Band Is Lost Or Stolen, What Happens To My Data? Can Anyone Else Access It?
  • What Does It Mean When The Band Vibrates?
  • What Do I Do If I Develop Itching When Wearing The Band?
See all 9 articles

Supported Devices And Services

  • Why Isn't My 3rd Party Device Data Populating In My All.Health App?
  • Can all.health Connect To Other Smartwatches Or Devices?
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