Pairing Your Band01

Pairing your band01

1. Once back into the app, you will go to the “Source” page to repair your band.
   1. Place the band in the charging cradle and make sure the charging lights are displaying.
   2. Tap “Connect” at the bottom of the screen.
   3. Select “Start.”
   4. Press I’m Ready, Next after confirming your band is on the cradle.
   5. Your phone will search for your band.
   6. After your phone finds your band, you will be asked to tap the 2 gold sensors on the band.
   7. Cover the 2 sensors with your 2 fingers for a second or 2, lift up for a second or 2 and repeat until a pairing request displays on the phone screen.
   8. Select “Pair” and then “Next.”
   9. You should see a green confirmation screen and select continue.
   10. In the Source screen, the band will start re-syncing all your data, depending on how much is stored in the band this can take up to 10-20 minutes. Keep the Band within 30 feet of your phone during that time.
   11. When the band status changes from “Syncing” to “Last synced just now” you are good to go.

 

Trouble pairing?

Here are a few things to help troubleshoot:

• Make sure your band is charged or charging.
• Check if your Bluetooth is enabled.
• Avoid interference with other Bluetooth devices.
• Try toggling airplane mode on for 30 seconds and turn off before another pairing attempt.
• Exit out of the app so that it is not running in the background of your phone.
• Restart your phone.

Verify the login & band01 pairing was successful

1. On the “me” page, the photo and information displayed is correct.
2. In the “Source” page the band is shown as “Last synced just now” and displays the battery percentage.
3. In the “Source” page under “other services” Apple Health is listed as “Connected.”
   1. If nothing is shown, tap add and sign in.
   2. When completed it should display as “Last Synced just now.”
4. On the “Smart Coach” screen, when swiping down, a sync is displayed and confirms that it was successful.