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How To Turn On Background App Refresh

To allow your data to easily stay up to date you want to make sure that the your mobile device has the all.health app "background app refresh" turned on.

For iOS

  1. Navigate to the settings on your iPhone and search for "Background App Refresh"

    iOS_-_Background_app_refresh_-_settings.PNG

  2. Tap into "Background App Refresh" setting, shown above.
  3. Make sure "Background App Refresh" and the all.health app are toggled on.

    iOS_-_Background_App_Refresh_-_List.PNG

For Android

  1. Go into the Settings of your Android device and enter the "Apps" section.

    Android_-_Background_Refresh_-_Settings_Apps.png

  2. Locate the all.health app and tap into it.

    Android_-_Background_Refresh_-_apps_list.png

  3. Select the App settings option for "Mobile Data& WiFi."

    Android_-_Background_Refresh_-_mobile_wifi.png

  4. Make sure "Background Data" is toggled on.

    Android_-_Background_Refresh_-_Toggle_screen.png

Note: Not all Android devices have the same settling labels. These may appear different depending on what type of Android device you have.